Managing risks: QBE rolls out new platform

QBE has rolled out a digital risk management platform for commercial property and liability, with plans to add new functionality and other insurance products in the near future.

The insurer says RiskAdvance is designed for brokers and customers, and the tool enables them to complete a risk self-survey and receive tailored data-driven insights and solutions from QBE to identify, manage and mitigate risks their businesses may be exposed to.

Information collected through the surveys will help QBE to make “faster” decisions on offering insurance policies, helping to streamline the new business and renewal process for customers and brokers, the insurer says.

“The RiskAdvance platform is designed to modernise how businesses monitor, manage and build their risk maturity,” QBE Australia Pacific GM Commercial Rob Kosova said.

“We’re pleased to be able to offer tailored risk insights and solutions to help enable a more resilient future for businesses, and empower them to navigate an evolving risk landscape with confidence.”

The platform will directly notify brokers and agents of potential risk improvements for their customers, with the ability for them and their customers to easily update the status of their risk improvements, streamlining QBE’s existing risk management processes.

Need cover? CBN has a website for that

Community Broker Network (CBN) has launched iNeedCover, a new website which it says gives small businesses easy access to a snapshot of their risk exposures, as well as insurance advice, multiple quotes and coverage solutions.

iNeedCover connects customers with CBN Authorised Representatives and is designed to simplify insurance procedures.

CEO Richard Crawford says CBN is committed to leveraging technology to enhance the experience, and also values the “expertise and empathy that only real people can provide”.

“iNeedCover is our vision brought to life, offering Australians the best of both worlds and CBN brokers the opportunity to connect to new clients to help grow their business.”

Customers can access critical risk information to determine insurance needs and have initial conversations with a broker, while iNeedCover’s Risk Averse Universe blog shares tips and insights about insurance and risk.

CBN comprises more than 900 individuals across regional and metropolitan Australia, and EM Strategy & Culture Nese Akay says the network is “nurturing a culture where technology complements, rather than replaces, the invaluable power of human expertise”.

“iNeedCover is a product of our commitment to education, transparency, and fostering authentic connections between broker and customer.”